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TEMPUR-Cloud Mattress Review

Materials: Memory foam

Firmness: 7/10

Warranty: 10 years

Trial Period: 90 nights

Price Range: $1,699–$2,399

The Mattress Nerd’s Take: There’s nothing like the memory foam feel of a classic Tempur-Pedic mattress, and the TEMPUR-Cloud is no exception. Notably, it’s the first bed-in-a-box offered by Tempur-Pedic, meaning it’s meant to be bought online and shipped (compressed in a box) to your front door. The new TEMPUR-Cloud gives us the sense of a very intentional design, but we’d expect nothing less from one of the most trusted mattress brands operating in the market today. The materials and construction of the bed seem handpicked to appeal to consumers. 

While the TEMPUR-Cloud is not ideal for side sleepers, it’s great for sleeping positions like the back and stomach. When you initially lie down on the bed, it feels relatively firm, then slowly it starts to cradle you and allows the body to sink into the top layer. The TEMPUR-Cloud is expensive compared to other bed-ina-box brands, but Tempur-Pedic basically wrote the book on memory foam. Its TEMPUR material is still one of the purest, most cradling mattress materials we’ve laid our hands—and our heads—on. In this Tempur-Pedic mattress review, we’ll tell you all you need to know about the Tempur-Pedic TEMPUR-Cloud.

Who is the TEMPUR-Cloud Mattress Best for?

Body Type: BACK SLEEPERS STOMACH SLEEPERS SIDE SLEEPERS
Lightweight (< 130 lbs):  5 5 3
Average weight (130 – 230 lbs): 5 5 4
Heavyweight (> 230 lbs):  4 4 4

1 = Very poor, 2 = Not good, 3 = Fair, 4 = Good, 5 = Excellent

Back Sleepers

Because the back and spine are such sensitive parts of the body, back sleepers need to carefully choose a mattress that supports the spine’s natural curve and keeps the sleeper’s entire body weight distributed on the mattress. When our lightweight back sleeper laid down on the bed, we saw even pressure distribution across the hips, back and shoulders. Average-weight back sleepers should also experience the same even pressure distribution and achieve a restful night of sleep. We typically recommend that plus-size sleepers look for supportive innerspring or hybrid beds instead of all-foam beds like the TEMPUR-Cloud, but this is an exception. We feel the TEMPUR-Cloud is a supportive all-foam option for plus-size customers as well.  

Stomach Sleepers

The hip and upper-leg region is one of the heaviest parts of the body, so stomach sleepers run the risk of their hips sinking down into a too-soft mattress. Why is that a negative? That sinkage can cause spinal misalignment, meaning you could end up with chronic back pain from sleeping on a mattress that, at first touch, feels soft and luxurious. Lightweight and average-weight stomach sleepers will find enough support in this firmer-than-average TEMPUR-Cloud, but plus-size stomach sleepers might desire more support for the hips than the TEMPUR-Cloud can provide. We saw a bit of pressure on the knees when we tested the bed’s pressure relief on lightweight stomach sleepers, but that shouldn’t be enough to dissuade them: After all, the all-important hips remained elevated and supported. 

Side Sleepers

Side sleepers need a soft, plush mattress to keep their sensitive joints (hips and shoulders) from feeling jammed or achy. Because firmer mattresses can push into the joints and cause discomfort, we’re hesitant to recommend the TEMPUR-Cloud for lightweight side sleepers who need a cradling, soft feel. When we tested the mattress with a smaller side sleeper in our lab, the bed didn’t allow her shoulders to sink into the bed as much as the hips, causing some unfortunate misalignment. But there’s good news! As body size increases, sleepers tend to perceive otherwise “firm” mattresses as softer. That’s why we recommend theTEMPUR-Cloud for average-size and plus-size side sleepers. They’re likely to find the TEMPUR-Cloud perfectly soft and supportive. 

Combination Sleepers

Combination sleepers, or those who move around and change positions often during the night, should look for responsive mattresses that allow them to move with ease. When we first lay down on the TEMPUR-Cloud mattress, it had the supportive feel of a firm polyfoam, but after around 2 seconds, we began sinking into the mattress and it started to feel more cradling, rather than firm and bouncy. 

The bed feels a bit difficult to maneuver around on, especially for average-weight and heavyweight sleepers. This could be of concern if you spend your nights flopping back and forth between your back and stomach. Still, our team thinks this bed’s top-notch performance in comfort makes this bed worth the extra effort it takes to move around on. And because of their smaller body size, lightweight combination sleepers should have a much easier time maneuvering on the bed. 

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How Does the TEMPUR-Cloud Mattress Feel? 

Responsiveness, Bounce and Ease of Movement 

The TEMPUR-Cloud is a reactionary bed. It’s been developed to respond to a sleeper’s body weight as they lie on it, molding around delicate joints offering a cradling, yet supportive feel. The mattress might exhibit some bounce if you jumped on it with your full body weight (full disclosure, we didn’t try this in our testing lab), but it doesn’t have a bouncy feel, especially once your body has sunk into its soft foam layers. This isn’t great news for combination sleepers and those who have trouble getting out of bed in the morning, but the bed will provide a one-of-a-kind cradling feeling for anyone in need of a big hug.

How Firm Is This Mattress?

The more we compared our in-lab testing with existing online reviews, we realized “Cloud” is a strange name for this denser-than-average mattress. A lot of online reviews cite that this mattress is too firm. On a “firmness scale” of 1 to 10, with 10 being a super-firm mattress, we’d rate the TEMPUR-Cloud as a 7, making it a good choice for back and stomach sleepers who require a supportive, dense mattress to keep their spines in alignment and reduce back pain. Likewise, soft mattresses don’t offer enough support to align the spine for side sleepers. Still, we find the TEMPUR-Cloud is a bit too firm for lightweight side sleepers.

Does It Sleep Hot? 

The rumors are true: All-foam and memory foam beds have a tendency to trap heat next to the body, making for a warmer night of sleep than innerspring and hybrid beds. All-foam mattress manufacturers in the market today have altered the makeup of their foam layers to create a more cooling sleep surface, achieving varying degrees of success. The TEMPUR-Cloud uses several layers of foam that aren’t specifically designed for cooling, so we don’t suggest the TEMPUR-Cloud if you’re an exceptionally hot sleeper, or if a cooling mattress is your No. 1 consideration when purchasing a bed.

Is the TEMPUR-Cloud Mattress Good For Couples? 

If you sleep with a partner who can’t seem to lie still throughout the night, motion isolation will be exceedingly important in your mattress-purchasing decision. After all, it’s best for movement from a partner to be stifled on one end of the bed, rather than reaching you and waking you up (and hey, if you’re the antsy sleep partner, no judgement!). Because the TEMPUR-Cloud is made with three layers of memory foam, the bed should not exhibit motion transfer and should keep light-sleeping individuals relatively undisturbed. If a partner, child or even a pet climbs into bed in the middle of the night, it shouldn’t be too much of a bother thanks to the 10” slab of dense, thick absorbing foams. In fact, one of our experienced mattress testers called it “One of the best for motion isolation I’ve ever felt.”

How’s the Edge Support? 

The TEMPUR-Cloud mattress impresses us in a number of areas, but it unfortunately falters in the area of edge support. When members of our team sat along the edge of the foam bed during testing, it felt almost as if they’d slide right off the bed. There simply isn’t enough density along the edge of the TEMPUR-Cloud bed to feel firmly held up and supported. The lack of edge support doesn’t surprise us much, especially considering the TEMPUR-Cloud’s all-foam construction and relatively low price compared to other Tempur-Pedic beds. The good news? As long as you’re not sitting on the edge of the bed often to put on your shoes and don’t have mobility issues, the suboptimal edge support shouldn’t be that much of a bother.

Construction: What’s Under the Surface?

The TEMPUR-Cloud mattress is made with three layers of foam topped by a breathable cover. Since the first two layers are made with proprietary TEMPUR-foams, you’ll feel the traditional Tempur-Pedic memory foam as it molds itself around your body. The density of these foams makes for a firmer mattress that works best for stomach and back sleepers, keeping the spine aligned in its natural “S” curve. Even though the TEMPUR foam in the Cloud’s comfort layer cradles the body, it might not offer enough softness and “give” to keep side sleepers happy.

Layer #1: 360° Stretch Cover: According to Tempur-Pedic, the stretch cover on the TEMPUR-Cloud excels at “breathability and air flow.” When we laid our hands on the material in the lab, the bed didn’t feel as cool to the touch as we sometimes find when testing other mattresses. Still, the TEMPUR-Cloud cover feels stretchy and similar to a dri-fit material that––as the brand claims––has moisture-wicking properties. 

Layer #2: TEMPUR Comfort Layer: This foam layer represents Tempur-Pedic’s claim to fame: the brand’s proprietary selection of TEMPUR foam, a type of memory foam only found in Tempur-Pedic beds. We think this particular layer does exactly what the brand says it will: support the body even as it allows a sleeper to sink slightly into the foam. 

Layer #3: TEMPUR Support Layer: Another support layer of TEMPUR foam lies directly underneath the comfort layer, but this one is slightly more firm and dense. This layer is what makes the bed especially great for stomach and back sleepers. While it cradles the body gently, it doesn’t allow the hips to sink too far down into the bed, thus ensuring spinal alignment. 

Layer #4: Base Layer: The base layer of foam in the TEMPUR-Cloud is the thickest of the three foam layers. An exceedingly common addition in all-foam beds, the thick base layer adds to the bed’s durability and makes up more than half of its height. You shouldn’t be able to directly feel the base layer when you lie on the bed, but it will increase the lifespan of the mattress. 

How Much Does the TEMPUR-Cloud Cost?

Mattress Size Price Dimensions Height Weight
Twin $1,699 38″ x 74″ 10”  39.3 lbs.
Twin XL $1,699 38″ x 80″ 10”  42.4 lbs.
Full $1,899 53″ x 74″ 10”  56.1 lbs.
Queen $1,999 60″ x 80″ 10”  57.6 lbs.
King $2,399 76″ x 80″ 10”  85.3 lbs.
California King $2,399 72″ x 84″ 10”  84.9 lbs.

 

How Do the Policies Measure Up? 

Shipping & Unboxing

Unlike some other Tempur-Pedic mattresses that are delivered by hand, the TEMPUR-Cloud arrives vacuum-packed on your doorstep via UPS Ground, ready to be released from its plastic wrapping and placed on your bed frame.

Delivery is free of charge to all 40 contiguous states, but you’ll need to shell out a bit extra if you’d like the bed shipped to Alaska or Hawaii. According to the company, it’s typical to receive the mattress within one or two weeks of ordering the product.

When we unboxed the TEMPUR-Cloud, we found the process to be simple and quick. It took under a minute and a half to unbox the mattress, but we noticed that the bed had been wrapped with much more plastic than we usually see in bed-in-a-box mattresses. If your biggest concern in mattress shopping is environmental sustainability, keep this in mind.

Warranty

The TEMPUR-Cloud mattress is covered by a 10-year Full Replacement Limited Warranty as long as the original purchaser owns the mattress. If there are any splits or cracks in the mattress or if the mattress develops an indentation greater than .75” deep after normal use, the company will pay to replace or repair the bed. If the customer discovers a manufacturing defect in the cover’s zipper, Tempur-Pedic will repair or replace the cover. Still, the customer will be responsible for shipping costs if a repair or replacement is deemed necessary during the 10-year warranty period. 

You’ll only be covered by the warranty if the bed was purchased from Tempur-Pedic or an authorized Tempur-Pedic retailer, and you should retain your proof of purchase for the mattress, so that in the event of a warranty claim you can easily find it and expedite the process. If you call with a warranty claim, be ready to tell the customer service representative what type of bed frame you’re using and find the mattress registry number and manufacturing date on the “law tag” (the white tag that comes sewn into the mattress). Once you’ve acquired these items and information, you can contact Tempur-Pedic customer service by email or phone call. 

Email: customer.service@tempurpedic.com

Phone: 800-821-6621, Monday through Friday from 9 a.m. to 9 p.m. EST; Saturday from 9 a.m. to 6 p.m. EST.

Trial Period & Returns

A mattress is a huge investment, especially when you’re purchasing it online and simply having it sent to your door. To mitigate this risk, Tempur-Pedic and lots of modern mattress companies offer a sleep trial period for their bed-in-a-box mattresses, during which time you can send the bed back for a refund if it doesn’t work for you. 

You’ll be able to return the TEMPUR-Cloud bed between 30 and 90 days after it has been delivered, but you’ll be responsible for the return shipping costs. Leaving the customer on the hook for $175 worth of return shipping costs during the trial period is a bit unusual compared to other mattress companies, but we’ll assume it’s because Tempur-Pedic has a lot of confidence in this bed. The mandatory 30-day wait to return the mattress, however, is fairly common across the industry and backed by common sleep wisdom: After all, it takes around a month for the body to fully adjust to a new mattress.

TEMPURPEDIC VS.

Check out our comparison tool to see how it stacks up.

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Comparing the TEMPUR-Cloud Mattress

TEMPUR-Cloud vs. Saatva Classic Mattress

The Saatva line of beds and the Tempur-Pedic line are reminiscent of each other because they’re both luxury mattress brands with higher price tags designed to serve as long-lasting investments. The Saatva Classic, the brand’s flagship mattress, comes in three firmness levels––Plush Soft, Luxury Firm and Firm––which collectively accommodate every sleep style and most body types. While the TEMPUR-Cloud works best for back and stomach sleepers, the Saatva Classic offers something for side, back, stomach and combination sleepers. 

The Saatva Classic is less expensive than the TEMPUR-Cloud in every size, but it doesn’t receive as high marks as the TEMPUR-Cloud in motion isolation. That’s because the Saatva is a hybrid mattress made with a mixture of foam and coils, rather than an all-foam construction. The upside of the Saatva’s coils? They are far more breathable than a typical memory foam mattress, meaning the entire bed sleeps a bit cooler than the TEMPUR-Cloud. Unlike the TEMPUR-Cloud that arrives compressed in a box, the Saatva Classic is one of the few innerspring mattresses that gets delivered by movers, rather than in a box.

Saatva Classic

Saatva is one of the first direct-to-consumer online mattress companies. The Saatva mattress is not a “bed-in-a-box” company, because it doesn’t come in a box at all. It’s a regular innerspring mattress delivered to your door by delivery professionals.

Read our full Saatva Mattress Review to learn more.

TEMPUR-Cloud vs. Bear Original Mattress

Both the TEMPUR-Cloud mattress and the Bear Original bed come shipped to your front door as a vacuum-packed bed-ina-box. They’re each all-foam beds on the medium-firm side of the firmness scale, and they’re well-suited to contouring around pressure points in back and stomach sleepers. The TEMPUR-Cloud is at least double the price of the Bear Original in each size, making it much more of an expensive mattress choice than the Bear. 

Though the Bear is exactly the same height as the TEMPUR-Cloud mattress, it won’t work as well for heavyweight sleepers because it’s a bit less supportive than the TEMPUR-Cloud. Still, the Bear is designed for enhanced cooling and uses graphite gel in its top foam comfort layer. Both beds also receive top marks in motion isolation, meaning they’ll help restless couples sleep easier without being disturbed by a partner’s movement.

The Original Bear Mattress

Designed for people with active lifestyles, the Original Bear mattress is Bear’s flagship model. It features foams that work well for sleepers of all positions and sizes and a standout cover whose fabric blend includes Celliant, which converts body heat into infrared energy to promote muscle recovery.

Read our full Bear Mattress Review to learn more. 

TEMPUR-Cloud vs. GhostBed 3D Matrix Mattress

The GhostBed 3D Matrix is a hybrid bed designed specifically for cooling the body—a performance area in which our team found the TEMPUR-Cloud lacking. The mixture of individually wrapped coils, foam and latex help the GhostBed mattress expel heat throughout the night and keep it away from the body. It’s also similar in price to the TEMPUR-Cloud mattress.

Among the Tempur-Pedic line of mattresses, the closest comparison we can find to the GhostBed 3D Matrix mattress is the cooling TEMPUR-Breeze line of beds. This line includes the PRObreeze and LUXEbreeze models.

GhostBed 3D Matrix

As GhostBed's most advanced mattress, the 3D Matrix provides proprietary cooling technology that absorbs heat and actively moves it away from the body. You get the support of a hybrid mattress and the cradling comfort of foam layers.

See our full GhostBed 3D Matrix Mattress Review to learn more. 

Other Tempur-Pedic Products

Starting at $79

TEMPUR- Cloud Pillow

Starting at $4,700

TEMPUR-Breeze Mattress

Starting at $3,000

TEMPUR-ProAdapt Mattress

Starting at $750

Tempur-Pedic Power Base

TEMPUR-Cloud Mattress FAQs

Does Tempur-Pedic offer financing? 

Yes, the brand offers financing through its Tempur-Pedic credit card issued by Wells Fargo. There is no annual fee, and we found a helpful monthly payment calculator on their website. 

Should the TEMPUR-Cloud be flipped? 

No, the Tempur-Pedic brand says that the TEMPUR-Cloud shouldn’t be flipped because it is made with a base layer, a support layer and a comfort layer. Flipping the bed would affect the overall feel of the mattress. The base layer is meant to remain on the bottom. 

Does Tempur-Pedic offer sales? 

The brand says that it doesn’t offer mattresses on sale, but it may lower the price on certain models if they cancel the mattress and need to quickly decrease the inventory.

What’s the Bottom Line?

The TEMPUR-Cloud is the only Tempur-Pedic mattress that the brand vacuum-packs in a box and delivers to a customer’s doorstep. It’s certainly an expensive mattress, and it doesn’t receive high marks for cooling. But it’s great for back sleepers and stomach sleepers, and it isolates motion well for couples. You can’t beat a Tempur-Pedic bed for a traditional memory foam feel, and the TEMPUR-Cloud is no exception.


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