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Helix Sleep Mattress Review

If you like the idea of a bespoke mattress, this is the closest you’re going to get to that experience without hiring a craftsman to make you one. With Helix, the sheer number of options will feel good to you.

Nerd Score: 4.7/5

SUMMARY

Helix doesn’t just say they can offer you the feeling of a customized mattress. With 13 options in the Helix sleep line, 6 standard models, 6 LUXE models, and one plus-size model, they back it up.

Mattresses for each sleep position. Mattresses that cover the spectrum of firmness from plush to medium-soft to firm. Mattresses that you can make cooler with a different fabric cover. Mattresses you can make softer with a topper. Mattresses for larger figures. Hybrid mattresses to match a range of tastes and physical needs.

They even built a quiz on their website that will pick the right mattress for you. Take the quiz. Press a button. Get a recommendation.

The origin story of Helix sounds familiar. Friends bonding over their mutual frustration with finding a good mattress and chasing a decent night’s rest. Friends understanding that the mattress marketplace had changed. Friends designing one mattress and then eight others to reach the most people they could, regardless of preference or sleep characteristics.

You have to appreciate the effort that went into developing such a comprehensive line of mattresses. If you’re picky and particular, Helix seems confident it has a mattress to fulfill your needs.

HIGHLIGHTS

Here are some features of the Helix mattress:

  • 13 different options; there’s something in this line for everyone
  • Different foam types allow Helix to offer so many different types of mattresses
  • Eco-friendly foam layers are CertiPUR-US®
  • Color-match system can determine which mattress is best for you.
  • Can upgrade outer cover of the mattress to Ultra-Cool covering if needed
  • Made in the USA
  • Delivery in the U.S. & Canada
  • 100-night trial period
  • 10- or 15-year limited warranty

FEATURES

Type

All Helix mattresses are hybrids made with foam and inner coils. You need more detail. Strap in. Here we go:

Comfort layer made with Helix Memory Plus Foam (side sleepers, good spine alignment)

  • Helix Sunset
  • Helix Midnight
  • Helix Twilight

Comfort layer made with Helix Dynamic Foam (extra support for back & stomach sleepers)

  • Helix Moonlight
  • Helix Dusk
  • Helix Dawn

All Helix LUXE models have an extra layer of foam, called the support layer, as well as a plush pillow top, and zoned coils for advanced lumbar support.

Helix Specialty Mattresses

  • Helix Plus—For sleepers with larger figures    

Cooling

Helix uses foams with natural cooling properties. Because coils always encourage airflow and there are coils in all of their mattresses, Helix mattresses do a solid job keeping you from overheating.

Also, Helix has a special cover that you can buy if you need more cooling. It’s called an Ultra-Cool cover and it’s made out of a knit fabric.

Firmness

  • Helix Sunset – plush
  • Helix Midnight* – medium
  • Helix Twilight – firm
  • Helix Moonlight – plush
  • Helix Dusk – medium
  • Helix Dawn – firm
  • Helix Nightfall—medium

Edge support

The mix of strong foams and sturdy coils in all Helix mattresses also do the heavy lifting needed to ensure sleepers feel solid around the edges of the bed. You can sleep on the edge comfortably and feel supported without undue pressure on your body curves and the beds will support you if you sit on the edge to get ready in the mornings.

Motion transfer

Helix mattresses, for the most part, keep motion transfer to a minimum. This is important if you sleep with someone. You can feel your partner move around, but the moving likely won’t wake you out of a deep sleep.

CONSTRUCTION

Each of the six new mattress models feature the same 4-layer construction. The top two foam layers is where you get the differentiation of firmness and support to fit so many different preferences.

Depending on the model, this comfort layer will be made with either Helix Memory Plus Foam, Helix Dynamic Foam, or High Quality Polyfoam.

The mattresses made with Memory Plus foam (Helix Sunset, Helix Midnight, Helix Twilight) have proper support and pressure relief for side sleepers without being too stiff.

The models made with Dynamic foam (Helix Moonlight, Helix Dusk, Helix Dawn) provide extra support, a good quality for back and stomach sleepers.

Here is what the mattresses look like inside:

All mattresses are wrapped in a cover that promotes breathability and airflow to keep you cool at night. 

Helix mattresses are supported with 1 inch of DuraDense Foam that provides a solid base and durability. On top of that are 8 inches of individually wrapped coils that provide support, responsiveness, and best-in-class edge support. Because the coils are wrapped in foam, motion transfer is reduced, which means your sleeping partner’s movements won’t be as noticeable.

After the first two layers, Helix’s mattresses start to differentiate themselves. The standard models have 2-3 more layers with varying types of foam and firmness, while the LUXE models have an additional fourth layer.

Standard Models

The transition layer in the standard models that comes next is 1-1.5 inches of either Helix Dynamic Foam, High Grade Polyfoam or Memory Foam Plus, depending on the support needed by sleeping position.

The Helix Plus, made for big and tall sleepers, has an additional layer of Memory Foam Plus for extra cushioning and pressure relief.

The final comfort layer is made from 1.5-2 inches of either more Helix Dynamic Foam for back and side sleeper support or Memory Foam Plus for side sleepers needing more cushion. Since this is the top-most layer, it’s what you’ll feel immediately when you get onto the mattress, regardless of what’s underneath.

Luxe Models

Helix’s Luxe models have 2 more layers, one called the support layer above the coils, a plush pillow top layer for extra comfort, and zoned coils for targeted support.

The support layer is 1-2 inches of Standard or Firm High Grade Polyfoam that provides extra lift to ensure you don’t sink and your spine stays aligned. The 1-inch Pillow Top layer is incorporated into the ultra-breathable Tencel cotton cover that makes the mattress all the more comfortable.

SPECS

Here is a breakdown of the Helix mattress:

Dimensions

  • Twin: 39″ x 75″
  • Twin XL: 39” x 80”
  • Full: 54” x 75”
  • Queen: 60” x 80”
  • King: 76” x 80”
  • Cal King: 72” x 84”

Weight

90-100 pounds (standard queen)

Thickness

12 inches for all standard mattresses, 14 inches for all LUXE mattresses and 13 inches for the Helix Plus

BUYING EXPERIENCE

Trial

Helix lets you try their mattresses for 100 nights. That’s fairly standard in the industry.  You do need to sleep in it for 30 days before you can initiate a return.

The idea behind sleeping in it for 30 days is that it takes that long to break it in, that long to get used to what it feels like and that long to find out what positive or negative impact it might have on your quality of sleep.

If firmness is an issue, and you find the mattress too firm or soft after at least 30 days,  Helix will send you a complimentary topper for the rest of the 100-night trial to see if that improves the situation. It doesn’t void the trial. You can send everything back if the adjustment still doesn’t work for you.

If you need to return it, call Helix to arrange the return and a full refund. The company will try to donate the mattress to a local charity.

Warranty

Helix offers a 10-year limited warranty on standard mattresses and a 15-year limited warranty on LUXE mattresses. It covers indentations greater than 1 inch that doesn’t result from using the wrong type of foundation. You have to have the right foundation for the warranty to apply.

It covers any flaw that would cause the foam to split or crack. The warranty doesn’t cover normal wear and tear. The warranty only covers new mattresses, nothing pre-owned or reconditioned, being used by the original owner.

Delivery & Setup

The Helix mattresses come compressed and rolled up in an appropriately sized box, i.e. 16” x 16” x 48” for a queen size. Helix delivers in 3-7 business days after receiving your order. They ship throughout the United States.

Once your Helix arrives, you put it on your foundation. Then you remove it from the plastic cover. Give it 45 minutes to expand to its full size and you’re ready to go.

Customer service

Helix offers thirteen versions of its hybrid mattress. Trying to wade through all of that information would be difficult had Helix not put together a “find the best mattress for you” quiz on its website. It’s called the Helix Color-MATCH system.

I put myself through the 30-second exercise, filling in blanks asking for basic information and clicking boxes to indicate my firmness and sleep position preferences and to say whether or not I woke up sore or in pain.  

Enter, send, voila! I had a recommendation.

If you want some personal attention or to see the mattresses in person, there is a showroom in New York City. Or take the convenient route and call or email the company for help.

Price

$$ to low $$$ for all models (See scale below).

SymbolRange
$$0-750
$$$750-1,250
$$$$1,250-2,000
$$$$$2,000 – $4,000
$$$$$$4,000+

Helix sells different types of foundations and bases, including an adjustable base if you’re into that sort of thing.

Helix recommends you put your mattress on a firm, flat surface, including the floor or a bunkie board on top of a box spring. If it must have slats, make sure they’re no more than 5 inches apart.

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CONCLUSION

The Helix mattress company swung for the fences when it opened its online doors to the public in several years ago.

They wanted to make a mattress for everyone. Instead of trying to literally make one mattress, they designed nine hybrid models to appeal to a wide range of needs and desires. You can’t question their commitment to the cause.

They manage most of that because Helix went out and designed two different types of foam layers that sit in that key comfort zone. One is firmer than the others and works better for back and stomach sleepers, the other is slightly plusher and is a good mattress for side sleepers.

The bottom line: Helix gives you choices and a quick, easy way to narrow them down. The mattresses do a good job across the board with support, pressure relief, regulating your temperature and durability.

If you like the idea of a bespoke mattress, this is the closest you’re going to get to that experience without hiring a craftsman to make you one. WIth Helix, the sheer number of options will feel good to you.


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