Saatva Mattress Review

Saatva is one of the first direct-to-consumer online mattress companies. The Saatva mattress is a little different from the other “bed-in-a-box” companies out there, because this one doesn’t come in a box at all. It’s a regular innerspring mattress delivered to your door by delivery professionals.

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SUMMARY

First thing to know: When you’re out there combing through information on every mattress currently known to man, you get the benefit of Saatva’s experience.

Saatva has been doing the online, direct-to-consumer thing with their mattresses since early on in the web sales revolution.

The selling approach is new, but the Saatva mattress itself has more of a classic feel. Saatva took the innerspring base of a traditional  mattress and made it into a hybrid by adding newer technology like wrapped coils, a pillow top and memory foam.

While Saatva can quickly sell you and deliver to you a mattress from its website, the mattress doesn’t come in a box like with other companies with a similar online profile. Real folks haul that thing into your home and set it up for you.

If you like the way high-end, luxury mattresses used to feel 20 years ago, but still appreciate advanced technology at work, then the Saatva is a great choice.

HIGHLIGHTS

Saatva has so many things going for it:

  • It feels like a luxurious, old-school mattress.
  • Yet it is easy to buy online like a new-school mattress.
  • It’s customizable by height, firmness and size.
  • Not all, but most of the materials are eco-friendly.
  • It boasts great edge and lumbar support. (Your back will thank you.)
  • Professionals set up your mattress wearing weight gloves. (Concierge level.)
  • The same pros will carry your old monstrosity away to mattress heaven.
  • You can take a full 120 days to decide if the Saatva works for you.

Built for Luxury: Up to 14.5in, Saatva is one of the larger direct-to-consumer mattresses on the market

FEATURES

Type

The Saatva mattress is an innerspring direct-to-consumer mattress. It is considered a hybrid because it uses a thick, steel coil layer and a new-school individually wrapped smaller coil layer inside for support. Then it encases those coil layers in memory foam, and puts a plush euro-style cushion (a.k.a. pillow top) on top.

Cooling

Sleep experts advise you to keep your bedroom fairly cool as a way to ease yourself to sleep. It is important to have a mattress that breathes and allows air to flow through so you don’t get too hot at night. The Saatva attempts to address this by individually wrapping the top-most layer of coils, the smaller ones. Each coil is meant to move more independently with your body contours, which encourages air flow in and through the mattress to keep it cool around you.

Firmness

We looked at Saatva’s Luxury Firm mattress and it was firm. It doesn’t contour to the body much at all. It could have been that I’m not used to the firm coils in the Saatva, which are common among older mattresses but not new ones.

This mattress is good for people who tend to move around a lot at night. There’s more freedom of movement and less of a sensation of “hugging” that a memory foam mattress gives you.

If you’re hip to mattress firmness levels, the Saatva plush soft is 3/10; luxury firm 5.5-6.5/10 and the firm 8/10. Keep in mind that, in the past 10-20 years or so, mattresses have been getting softer. Something that might have been considered “plush” back 10-20 years ago might be a “luxury firm” these days.

It may take several weeks to break in. Since part of their comfort layer is another coil system, it shouldn’t break in that much. The comfort layers (pillow-top and initial bit of memory foam) don’t contain as much foam as you’ll get in many pillow-top mattresses.

The Luxury Firm is the mid-level of firmness available from Saatva, but it’s quite firm. If you like a firm mattress, this is your mattress. It is the same firmness you will likely find in the best hotels, which are tasked with trying to accommodate a wide range of sleepers.

The Firm is a very firm mattress for back or stomach sleepers. It’s also the one to consider if your doctor recommends a firm mattress.

If you’re a side sleeper who into soft mattresses and sinking into a bed, get the Plush. It’ll serve most tastes for less intense support. However, be warned, if you want a very soft mattress, the plush might not be soft enough.

Edge support

Saatva edges do well holding up weight without depressing and sending you slipping to the floor. This is important if you tend to sleep on the edge of the mattress or you like to sit on the edge while you get ready for anything.

Firm foam, akin to that used in couches and chairs, helps put the support in the “dual perimeter edge support system.” One upgrade Saatva makes is to encase the upper layer of comfort coils in foam. They call it “anti-sag” support and it lives up to the moniker.

Motion transfer

Why does motion transfer matter when we’re talking about a mattress? Because if your bed registers every shrug, shift and deep heavy sigh of your partner on one side of the mattress, you’re not getting any sleep on the other side.

You will feel some movements and shifts if you sleep with a partner on most innerspring mattresses. Saatva’s decision to add memory foam and individually wrap the coils that are closest to the body do decrease the amount of movement you feel while you sleep, leaving you free of disruptions while you rest.

CONSTRUCTION

Saatva builds their mattress with five different layers.

The pillow top is covered in an organic cotton that’s coated with Guardin® botanical antimicrobial solution. The solution is meant to block bacteria growth.

A layer of memory foam is the second overall layer from the top. Sitting just below the pillow top the memory foam helps additionally relieve pressure on the hips and lower back.

The third layer features the first of two layers of coils. These are individually wrapped comfort coils, which are much smaller than the support coils beneath it. The smaller coil layer is there to enhance comfort, since it does a better job conforming to your body as each coil is meant to respond independently of the others.

The fourth layer includes the main support coils that have been a part of innerspring mattresses for a long time. You might feel like you’re laying on a classic mattress because Saatva uses a heavy duty “Bonnell” coil system, more popular 15 years ago, as the main structural feature. The “Bonnell” coil system is described as a “connected hourglass shaped steel support base.”

The Saatva uses “eco-friendly” materials, but it’s not purely organic or anything. Saatva does not use formaldehyde when processing their foams. If avoiding the use of chemicals is important to you, you can rest easy. But if you live green and are looking for something 100 percent organic, this isn’t it. Again, it’s a hybrid.

Coil on coil: With two layers of differently shaped coils, Saatva mimics the construction of many tradition high-end mattresses

SPECS

Here’s a breakdown of the Saatva mattress:

Dimensions

  • Twin: 38″ x 75″
  • Twin XL: 38” x 80”
  • Full: 54” x 75”
  • Queen: 60” x 80”
  • King: 76” x 80”
  • Cal King: 72” x 84”

Weight

110-120 lbs. for queen, depending on height

Thickness & Height

11.5″ or 14.5″ (same price). All firmness options also come with these height options. The difference is in the support coil system height. The 11.5 inch height is easier to get in and out of in most cases, and only the 11.5 inch-version can be used on an adjustable base that Saatva sells.

You should think of the 11.5-inch thickness as the “standard” option. Only get the 14.5-inch version if you want an extra-tall mattress that won’t be on an adjustable base.

BUYING EXPERIENCE

Trial

You have a ton of time to decide if the Saatva mattress works for you. They give you a 120 nights to road test it. If you don’t like the mattress, you can return it for a nearly full refund of the mattress price. Saatva will come out and fetch it from you for a $99 transportation fee.

Be advised: if you purchase one of Saatva’s adjustable bases you cannot return it for a refund.

Warranty

The mattresses come with a 15-year warranty, broken up into two parts.  For the first two years, if the mattress is defective, Saatva will give you a new one for free.

During years 3-15, if something goes wrong that can’t be attributed to regular wear and tear, Saatva will repair it for $99 delivery charge each way, coming and going, so $198 total.

Here’s an example: If you notice the mattress sagging, the sag has to measure at least 1” deep for Saatva to act on it. Some sag is normal for mattresses. Other brands require a 1.5” sag before they’ll repair the mattress.

Most mattresses come with a 10-year warranty, so Saatva is overachieving again in that department with a 15-year warranty. Even if no mattress can possibly hold up and feel the same for an entire 15 years, Saatva uses strong enough materials that you should expect a good 10+ years of use out of the mattress.

Delivery & Setup

Saatva delivers to your door, for free, within 15 days and uses trained professionals to set up your new mattress. It’s white-glove service of the type that you don’t get when the mattress comes compressed in a box like with newer direct-to-consumer companies.

Keep in mind that Saatva hires outside companies to deliver their mattresses. If you hit a scheduling snag, that could explain it.

Delivery still available: Saatva may not come rolled in a box, but that doesn't mean you still can't have it delivered.

Customer service

You can reach Saatva—with a phone call or with an instant message from their website—to chat about their mattresses 24 hours per day. You won’t be left waiting for a reply; they do answer questions quickly.

Price

$$ to  $$$ (See scale below).

SymbolRange
$$0-500
$$$500-1,000
$$$$1,000-2,500
$$$$$2,500 – $5,000
$$$$$$5,000+

Saatva mattress prices fall in the middle of the pack. The reasonable price point comes in part from the fact that Saatva ships directly consumers, avoiding the expense of a brick-and-mortar store.

Saatva offers mattresses at roughly the same price as other direct-to-consumer mattresses. Lucky for customers, that also means Saatva mattresses often cost half as much comparable big name, innerspring mattresses. For example, a Stearns and Foster or Beautyrest Black could cost roughly twice the price.

You also can add accessories like a box spring and metal frame, or an adjustable base. The boxspring is $250 in a queen. The adjustable base is much more expensive at $1,400 for the queen, but it allows you to elevate your head or your feet, and comes with a massage feature. You want pampering, you get pampering.

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CONCLUSION

I keep picturing myself like a classic movie star ensconced in a luxurious bed, reading a great novel, when I think of the Saatva mattress and the experience the company wants to deliver. Saatva should appeal to anyone with that image in mind, anyone in search of a classic luxury mattress.

“Classic” doesn’t mean Saatva hasn’t worked to integrate new technology into its mattress design. They’re not resting on the tried and true. The result is a hybrid, a little something for everyone.

You would get a traditional, thick coil layer for support and a new-fangled, individually wrapped coil layer for comfort. New era memory foam has been incorporated into the design to to add a comfort layer beneath a thick pillow-top.

All of that comes to your door at a significantly lower price than the classic innerspring mattress. If you don’t like how the new mattresses feel, and want an old-school, luxury mattress, the Saatva is great value for your money.

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Comments (2)

  1. Hello, thanks for all the helpful info. When you say that Saatva uses an old school coil system, what are the pros and cons to that over new technology? I am currently in my second week of the saatva and dont like it. Im lusting after the “Natasha” Black Beautyrest which is of course twice the price. But when i laid on it in the store it felt like heaven. With a free trial period it was worth the try on Saatva to see if i coukd be more economical. The reason i ask specifically about the construction pros and cons is because amajor concern i have with any innerspring is dipping. Any advice?

    • I like the individually wrapped coil systems better than what Saatva uses. I feel that allows the mattress to better contour to your body than the old-school type. The benefit of the type that Saatva uses is that it’s what some people are just used to. If you’re used to a mattress feeling maybe a little soft on top with a rigid support underneath, that’s what you get with the “old-school” type of coils in which they’re all tied together.

      With the individually wrapped coils, there is more of a smooth transition from comfort layer to support.

      The “innerspring dipping” is not a reasonable concern for most mattresses. Unless you’re buying a super-cheap guest room mattress, the innerspring unit is not what wears down over time. It’s the foams up top. The foam will wear out LONG before there is even a noticeable change in the firmness of the coils.

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