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Puffy Lux Hybrid Mattress Review

Materials: Foam and coils

Firmness: 5/10

Warranty: Lifetime

Trial Period: 101 nights

Price Range: $1445–$1995

The Mattress Nerd’s Take: If there’s one word to describe the Puffy Lux hybrid mattress, it’s “marshmallow-esque.” The bed is made with three plush foam layers and a support layer of base coils, all of which will provide pressure relief for side sleepers and those with medical conditions that affect the joints. The mattress also proves responsive and cooler than a typical memory foam mattress. Still, it’s not great for all sleeping positions: Those who lie on their stomach won’t find the Puffy Lux firm enough to support their hips properly. In this Puffy Lux mattress review, we’ll tell you exactly what we think of this bed-in-a-box mattress and give you all the details from our in-house testing process.

Who is the Puffy Lux Hybrid Mattress Best for?

Body Type: BACK SLEEPERS STOMACH SLEEPERS SIDE SLEEPERS
Lightweight (< 130 lbs):  5 3 5
Average weight (130 – 230 lbs): 4 2 5
Heavyweight (> 230 lbs):  3 1 4

1 = Very poor, 2 = Not good, 3 = Fair, 4 = Good, 5 = Excellent

Back Sleepers

Most back sleepers will experience a bit of sinking on this mattress, but we don’t think lightweight and average-weight back sleepers will sink into the bed enough to cause spinal misalignment. Some plus-size back sleepers might find themselves sinking too deeply into this bed, which could lead to achiness and even chronic back pain. For back sleepers, whether you’ll love this mattress truly comes down to individual preference. If you need the feel of a firm bed to feel aligned and supported, the Puffy Lux hybrid might be a little too cloud-like for your taste. If you’re looking for a cushiony bed with a plush top and supportive coils, check out the Puffy Lux hybrid.

Stomach Sleepers

For strict stomach sleepers, the Puffy Lux may not guarantee your best night’s sleep—it’s not firm enough for stomach sleepers and it won’t keep the hips properly aligned on the mattress. Average-weight and plus-size people should look for a firmer mattress that offers less sinkage and more support. After all, when the spine spends seven or eight hours bending out of its natural curve, you’re bound to feel stiff and achy in the morning. Lightweight stomach sleepers could give this bed a try if they’re willing to risk a return during the 101-night sleep trial, but even lighter bodies will most likely sink too far into the Puffy Lux hybrid. If you suffer from back pain, spinal misalignment and the firmness of your mattress may be the culprit. 

Side Sleepers

Side sleepers, rejoice! The Puffy’s spongy comfort layers are great for cradling pressure points like the hips, shoulders and even elbows. Our in-house pressure-map testing showed some pressure on the shoulders and hips for lightweight and average-weight side sleepers, but the side sleepers on our team who tested the Puffy Lux sang its praises. If you’re sleeping on a too-firm mattress that leads to pressure buildup in your joints, we encourage you to try the Puffy mattress. The individually pocketed coils in the Puffy should support plus-size side sleepers, too.

Combination Sleepers

If you spend the night switching between positions—for instance, flipping from your stomach to your side—you’re a combination sleeper. The Puffy Lux hybrid is responsive, meaning it’s easy for combination sleepers to move around on the bed and change positions without feeling trapped in the top comfort layers. Still, it might not offer enough support for combination sleepers who spend any amount of time on their stomach. The Puffy Lux hybrid will provide adequate support and softness for lightweight and average-weight combination sleepers who switch between their back and side, but heavyweight combination sleepers should proceed with caution: The Puffy may not offer quite enough support for larger frames.

If you are not sure the Puffy Lux is for you, read our Puffy Mattress Comparison for more models by the brand. 

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How Does the Puffy Mattress Feel? 

Responsiveness, Bounce and Ease of Movement 

The Puffy Lux hybrid surprised us with its impressive level of responsiveness. We expected the top two layers of foam to dampen movement and make it difficult to switch positions, but our mattress testing team could roll around on the bed without feeling bogged down. This mixture of cushioning and responsiveness is perfect for those with mobility issues or anyone who has trouble getting out of bed in the morning. You won’t have to exert a lot of effort to lift yourself out of the Puffy Lux hybrid, maybe even on those rainy mornings when it’s hard to convince yourself to get moving.

How Firm Is This Mattress?

The Puffy Lux hybrid is a 12” thick, plush mattress that scored a 5/10 firmness rating on our firmness scale, with 10 being an ultra-firm mattress. This bed reminded us of a bean bag because of the sinking feeling we experienced when we sat down on it. Those struggling with arthritis, fibromyalgia or bursitis could certainly get some relief for their joints by switching to a comfortable mattress like the Puffy Lux Hybrid. 

The Puffy’s luxurious-feeling top layers mean the bed is perfect for side sleepers who need cradling for their hips and shoulders. It’s not going to offer enough support for stomach sleepers who need their hips to stay elevated, and it might feel a little too plushy for plus-size sleepers. (Pro tip: Even firm mattresses tend to feel softer for larger people than for lightweight individuals.)

Does It Sleep Hot? 

When we laid our hands on the Puffy Lux hybrid in our sleep lab, our team didn’t immediately feel a “cool to the touch” sensation that we get with certain mattress models. But the Puffy Lux hybrid will sleep cooler than an all-foam mattress, mostly because of its 6” layer of breathable coils. The top two memory foam comfort layers are also made with breathable open-cell foams, which balance contouring and all-night cooling. Even the third layer of the bed is designed for temperature control (in fact, the company calls it “Climate Comfort” foam), but you’re more likely to get cooling relief from the individually wrapped coils than from a foam situated deep into the construction.

It’s sometimes difficult to find cushioning mattresses that relieve pressure and allow for a cool sleep, but the Puffy Lux mattress strikes a good balance for all but the absolute sweatiest sleepers.

Is the Puffy Lux Hybrid Mattress Good For Couples? 

The best mattresses for couples are ones that facilitate decent motion isolation, meaning that movement from one partner is isolated to one side of the bed to ensure a disturbance-free night of rest. During our motion transfer tests at Mattress Nerd, we found that one “sleep partner” could easily feel movement from another sleeper on the other side of the mattress. The rest of our team could see the “sleeping” partner’s body move as someone else got in and out of the bed. This level of motion transfer probably comes from the bed’s innerspring coils, and it might wake light sleepers.

How’s the Edge Support?

Edge support isn’t a huge concern as long as you sleep in the middle of the mattress and don’t sit along the edge of the bed very often. But if you’re constantly pushed to the very edge of the Puffy Lux by a spread-eagle partner, you may feel a little unstable and likely to roll off. Those who sit on the edge of the bed will tend to feel some sinkage as they push down through the layers of foam as well. 

We think any issues in edge support can be explained quite easily: Puffy has included a thick border of foam that surrounds the coils in the bed’s base layer for added comfort. A little less edge support is a fair price to pay for that extra perimeter of support foam, in our opinion. But if you routinely use the bed’s edge as a seat while you put on shoes in the morning, edge support might be of some concern.  

Puffy Lux Hybrid

Construction: What’s Under the Surface?

Side sleepers who are looking for something a little more sophisticated than an all-foam bed will love the three layers of foam atop the Puffy Lux’s supportive coils. The top two comfort layers offer pressure relief by way of open-cell foam, while the Climate Comfort transition layer keeps the bed cool and lends itself to responsiveness. If your old mattress is too firm and causing you joint discomfort, the Puffy Lux hybrid is worth a try.

Layer #1: Polyester Cover: The breathable cloth cover protects the foam and coil layers of the Puffy Lux while providing a stain-resistant, hypoallergenic surface to sleep on. It feels cottony to the touch and reminds us of a jersey-knit material. What’s more, there’s an endearing little cloud design sewn into the cover.

Layer #2: Cooling Cloud & Plush Contouring Foam: This ultra-squishy 1.5” layer of foam feels like a marshmallow when you press a finger into it. It will deliver a body-adapting, contouring feel and will keep sensitive joints from digging uncomfortably into the bed.

Layer #3: Plush Dual Cloud Foam: Though it’s a bit lighter in color than the Cooling Cloud foam that sits directly above it, the 1.5” Plush Dual Cloud foam layer feels similar to the top layer. This second layer of squishy memory foam-like material conforms to parts of the body that need it, such as the lower back and hips. 

Layer #4: Climate Comfort Foam: The high-density comfort foam that makes up the 2” transitional layer of the bed offers temperature regulation and support. This layer of polyfoam keeps side sleepers’ hips from sinking down too far into the bed, and it distributes pressure evenly for back sleepers

Layer #5: Firm Core Support & Contour-Adapt Coils: The 6” layer of individually wrapped coils in the Puffy Lux contributes to the bed’s durability, height and support for heavier sleepers. What’s more, the bed’s coils offer enhanced breathability and cooling. After all, air travels more quickly through open-air coils than even the most breathable cooling gel memory foam

Layer #6: Support Foam: Below the Firm Support Core lies a 1” layer of foam that provides cushioning underneath the bed. Sleepers shouldn’t be able to feel this tiny layer of foam, but it’ll keep the coils properly positioned underneath the mattress. This thin layer of base foam is common in hybrid and innerspring mattresses.

How Much Does the Puffy Lux Hybrid Cost?

Mattress Size Price Dimensions Height Weight
Twin $1,445 39″ x 75″ 12″ 51 lbs.
Twin XL $1,495 39″ x 80″ 12″ 58 lbs.
Full $1,595 54″ x 75″ 12″ 75 lbs.
Queen $1,795 60″ x 80″ 12″ 83 lbs.
King $1,995 76″ x 80″ 12″ 114 lbs.
California King $1,995 72″ x 84″ 12″ 106 lbs.

For the best price on a Puffy mattress, check out our Puffy Mattress Coupons. 

Puffy Lux Hybrid

How Do the Policies Measure Up? 

Shipping & Unboxing

Shipping is free to the lower 48 states, but it’ll cost extra for those who live in Alaska or Hawaii. If you decide to return the mattress during the trial period, Puffy says that it will pay for return shipping. 

Your new Puffy Lux Hybrid mattress will arrive to your front door in a box that measures 16” X 16” X 44”. As it will be heavy—a minimum of 51 pounds for a Twin size–you’ll probably want to enlist the help of a friend to help you open it. Once our team had unboxed it, it only took us two minutes to unwrap it. The mattress is shrink-wrapped flat; then you gently take scissors to cut through the plastic wrap and allow the mattress to inflate. We found there to be a light off-gassing smell, but nothing major.

Warranty

As long as the original customer still owns the mattress, they are entitled to Puffy’s Lifetime warranty. Considering that the typical mattress lasts seven to 10 years, we think the warranty is better than average. The company will replace the mattress with a new Puffy bed if you experience tearing of the mattress cover, zipper issues or indentations in the bed that exceed 1.5 inches. You’ll lose coverage if the mattress has been burned or otherwise abused. 

To make a warranty claim, you’ll send an email to Puffy that includes your order number and/or the name of the original purchaser. You’ll also describe the issue with the mattress and include a video or photo that shows the damage.

Trial Period & Returns

If at any point during Puffy’s 101-night trial period you decide that the bed isn’t for you, you can return it for a full refund. Puffy will even pick up the tab on return shipping and arrange for a local nonprofit to pick up the mattress. If no charity is available, Puffy will coordinate with a recycling center.

As always, a mattress company’s return policy is only as good as its customer service. When we emailed Puffy for more information about the Lux, we received a reply telling us to expect longer response times––up to 72 hours––and to avoid sending multiple emails. According to the company, “Multiple emails may result in a longer wait time.” This type of response compares to other brands with almost-instantaneous response times using website chat functions.

If there’s a good chance you’ll return the mattress during the trial period, block off some time to track down a customer service representative.

Before you purchase a Puffy mattress, be sure to read up on Common Puffy Lux Complaints.

PUFFY VS.

Check out our comparison tool to see how it stacks up.

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Comparing the Puffy Lux Hybrid Mattress

Puffy Lux Hybrid vs. GhostBed 3D Matrix

If you’re an ultra-hot sleeper who can’t seem to catch a sweat-free night of rest, the GhostBed 3D Matrix is one of our top recommendations. Its 3D Matrix Gel Polymer layer pushes body heat away from the sleeper, and the Ghost Ice fabric in the cover felt cool to the touch when we laid our hands on it in our mattress lab. 

The Ghost Bounce layer, which lies a bit lower in the bed’s construction, offers a responsive feel that’s similar to latex. This makes the bed even more comfortable for combination sleepers and those who don’t want to feel “stuck” in the bed. The GhostBed 3D Matrix is also similar to the Puffy Lux hybrid’s firmness level.  Each bed ranks low on the firmness scale and conforms softly around sensitive joints as the sleeper moves around on the bed. 

GhostBed 3D Matrix

As GhostBed's most advanced mattress, the 3D Matrix provides proprietary cooling technology that absorbs heat and actively moves it away from the body. You get the support of a hybrid mattress and the cradling comfort of foam layers.

See our full GhostBed 3D Matrix Mattress Review to learn more.

Puffy Lux Hybrid vs. Casper Nova Hybrid Mattress

Like the Puffy Lux hybrid, the Casper Nova Hybrid bed is constructed with a mixture of coils and memory foam. Both beds are also 12” tall and are a good match for back sleepers. The Casper Nova is a bit firmer than the Puffy Lux, making it preferable for lightweight and average-weight stomach sleepers.

The Casper Nova has a thicker cover that reminds us of sweater material, so it’s certainly not cool to the touch. But it incorporates two Airscape layers that offer breathability, and the pocketed coils that make up the base add support and temperature control. Casper beds also tend to be great for motion isolation, and the Casper Nova is no exception. That’s great news for co-sleeping couples!

Casper Nova Hybrid

Extra plush foam makes this Casper's softest hybrid mattress yet. With seven zones of specialized support, this mattress is not too plush, and your spine should stay aligned all night. The cradling comfort foam combines with two layers of perforated cooling foam that promotes air flow and prevents heat trapping.

See our full Casper Nova Hybrid Mattress Review to learn more.

 Puffy Lux Hybrid vs. Avocado Green Mattress

If you only go for reusable straws in your iced latte and you bike to work, you’ll want to check out the eco-friendly Avocado Green mattress. It uses organic cotton, wool ticking and a layer of Dunlop latex for comfort, compared to the layers of memory foam in the Puffy Lux. Further, an 8” tall layer of coils adds zoned support to ensure proper spinal alignment. Back sleepers, stomach sleepers and plus-size individuals will likely find great support on the Avocado Green mattress, setting it apart from the side-sleeper-friendly Puffy Lux Hybrid. If you need a little more support to keep your back in alignment or your hips elevated, the Avocado will offer more support than the Lux. 

The Avocado Green mattress comes shipped as a bed-in-a-box mattress to your door. It’s a luxury bed that’s certainly not the least expensive mattress on the market, but the Avocado is backed by a 25-year warranty and made with high-quality materials that don’t harm the planet. In fact, you likely won’t be disappointed by the warranty policies that come with either the Puffy Lux hybrid or the Avocado Green mattress.

Avocado

The Avocado Green mattress is made with the best natural and organic materials the company could find. Every process, from selecting the latex to making the mattress flame retardant without using chemicals, was viewed through an eco-conscious lens.

See our full Avocado Green Mattress Review to learn more.

Other Puffy Products

Starts at $1,145

Puffy Lux Memory Foam Mattress

Starts at $495

Original Puffy Mattress

Starts at $75

Puffy Pillow

Starts at $155

Puffy Weighted Blanket

Puffy Lux Hybrid Mattress FAQs

Is the Puffy Lux hybrid made in the U.S.? 

Yes. According to the company, every component of the Puffy is made in the U.S., including the box in which it’s shipped.

Can the Puffy Lux hybrid be placed on the floor or a box spring?

Yes, you can place the Puffy Lux on the floor if you’re waiting on the arrival of a bed frame or simply trying out a bohemian look (hey, we’ve all been there). 

Should I flip the Puffy Lux hybrid? 

Don’t flip your Puffy Lux hybrid. It’s designed with the coils on the bottom and foam on top, so turning it upside down would negatively affect the Puffy Lux’s pressure-relieving capabilities.

Haven’t made a decision yet? Check out these comparisons:

Puffy vs. Nectar

Puffy vs. Casper

Puffy vs. Leesa

What’s the Bottom Line?

The Puffy Lux hybrid is a top choice for side and back sleepers who want a plush, cloud-like sleep, but it’s less-than-ideal for stomach sleepers, who will experience too much sinking in the hips. The mattress also strikes a hard-to-find balance between softness and cooling comfort. Usually you’ll find the best cooling capabilities in firmer hybrid mattresses, but the Puffy Lux hybrid mixes a cushy feel with breathable base coils. Though Puffy rates this bed medium-firm, we think it’s soft enough to be labeled more of a medium-soft mattress. Overall, this is a high-quality bed that’s built to last.

Puffy’s customer service is another story: We tried calling and emailing the company during business hours with basic questions, but never got a response. Though Puffy’s 101-night sleep trial and Lifetime warranty are impressive policies, they don’t mean as much if you can’t reach a customer service representative. If you don’t anticipate initiating a return or filing a warranty complaint, then the customer service issue shouldn’t matter too much, but be prepared to wait if you have any questions about the mattress.


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