TEMPUR-Neck Pillow

The Tempur-Neck by Tempur-Pedic is designed for back and side sleepers who need a pillow that will provide exceptional support for optimal neck pain relief.
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The Mattress Nerd’s Take: If you experience neck pain, the TEMPUR-Neck from TEMPUR-Pedic provides personalized support to the area through its ergonomic design. This pillow was made for back and side sleepers specifically, and comes in three sizes that correspond with your body measurements.
The Tempur-Neck by Tempur-Pedic is designed for back and side sleepers who need a pillow that will provide exceptional support for optimal neck pain relief.
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Cover
This pillow comes with a removable, breathable polyester knit cover. The ergonomic shape naturally cradles your head and neck to provide ultimate spinal alignment as you lie down.
TEMPUR–Material memory foam insert
The solid block of memory foam inside the pillow is shaped to cradle your head and neck. It’s covered by a stretchy casing to protect the foam. The overall feel of the foam is firm, so don’t expect a traditional memory foam feel. Instead, it will feel extra supportive.
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The core of this pillow is a solid block of memory foam, which is notorious for trapping heat. Plus, this pillow doesn’t come with any specific “cooling” features besides a breathable cover with perforations to promote airflow. So, if you sleep hot, you may experience overheating throughout the night.
For more cooling pillow options, check out our Best Cooling Pillow Guide.
As long as you are using this pillow in the sleeping positions it’s designed for, which is your back and side, then you will achieve spinal alignment. Since this model comes with the ergonomic shape, it’s specifically made to cater to your natural curve.
Due to the design, the TEMPUR-Neck comes in a firm ergonomic design and can’t be adjusted. You can’t manipulate the shape, fluff it, or flatten it.
However, you have the option to choose between 3 sizes, small, medium, and large, which correspond with your body type. Head down to our Sizing, Pricing, and Policies section for a guide on how to choose the best size for you.
One thing you can expect with a TEMPUR-Pedic product, is the quality of their materials. Hence the price. This pillow is made with durable materials, like a 100% polyester knit hypoallergenic cover and TEMPUR-Pedic’s patented memory foam, that are expected to hold up for years with good care.
The TEMPUR-Neck comes with a removable, machine washable cover for easy upkeep. The only downside is you can’t wash the memory foam core of this pillow, but that’s pretty standard with most pillows. Overall, this pillow can be easily cleaned.
TEMPUR-Pedic offers an online chat feature on their website, access to customer service and product experts via phone, and in person showrooms throughout the United States.
However, as for product policy, TEMPUR-Pedic do not allow for returns or exchanges on their pillows. The company does not honor these requests unless there is a defect upon delivery. So you can’t just try out the pillow to see how you’ll like it. It’s a financial commitment once you buy. Therefore, I took some points off their overall score.
If sleeping on your side, your face will comfortably fit in between that divot created by the head and neck supports so that you feel supported everywhere you need to be. This pillow doesn’t have a very high loft, so I docked it one point for that, but if you can handle the lower profile, this pillow will provide you with great spinal alignment.
Back sleepers, your head will lie perfectly in between the upper head and neck supports, giving you the ultimate cradled feeling. The pillow cuts off at the perfect spot so your shoulders will also have enough space to comfortably lie flat, too.
You can sleep with either the low or high support under your neck. I chose to sleep with the lower support under my neck due to my body frame— the higher support was too lofty for my preferences. That level of personalization adds to the overall value of your pillow.
This pillow was not designed for stomach sleepers due to the ergonomic head/neck design.
Score for Side Sleepers | Score for Stomach Sleepers | Score for Back Sleepers |
4/5 | 1/5 | 5/5 |
Size | Dimensions | Price |
Small | 20 x 12.5 x 3.5 | $119 |
Medium | 20 x 12.5 x 4 | $129 |
Large | 20 x 12.5 x 4.75 | $159 |
To figure out the best size for you, just place a ruler perpendicular to your neck and measure the distance from the base of your neck to the outside edge of your shoulder. If your measurement is between two sizes, choose the smaller size.
Neck to Shoulder | Side Sleeper | Back Sleeper |
up to 4” | Small | Small |
4-6” | Medium | Small |
6-10” | Large | Medium |
over 10” | Large | Large |
TEMPUR-Pedic offers complimentary free shipping on all their accessories. Products are shipped through UPS ground shipping for free, and typically arrive within 5-7 business days, to locations in the contiguous US. The company is unable to ship items to a P.O. Box.
If you are shipping to Alaska, Hawaii, Puerto Rico and other US Territories, TEMPUR-Pedic offers standard shipping for all comfort items for $25 per order.
The company does not offer a trial period for their pillows since it is a personal use item.
TEMPUR-Pedic does not offer returns or exchanges on their accessories. They only allow returns if the item is damaged when delivered or if there is a product defect. So you can’t just buy the product and return it, or exchange it for another pillow, if you don’t like it.
TEMPUR-Pedic pillows are covered under a 5-year limited warranty. In order to ensure the smoothest warranty claim process, the company suggests registering your product, once you receive it, on their website here. Within that 5 year span of the warranty, if your pillow needs to be replaced, you can file a claim. To file a claim, you’ll need the following information:
The cover of your TEMPUR-Neck is removable and can be watched in the washing machine. However, do not wash the pillow core, or you will mess up the memory foam!
We think so. This is a subjective question, but customers rave about how much relief they felt after using this pillow. Personally, I think you should never skimp on your pillow because it’s so important for healthy sleep, but you’re the ultimate judge of that.
Again, this will depend on what you’re looking for in a pillow. We think this model is the best for neck pain, but if you want to learn more about other TEMPUR-Pedic pillow options, you can check out our TEMPUR-Pedic pillow roundup to learn more!
I think this TEMPUR-Neck is worth the buy if you experience neck pain and have been looking for some relief. The ergonomic design is perfect for providing you with ultimate support in your head and neck areas. However, it only works for back and side sleepers— so it’s definitely not for everyone. This pillow doesn’t have a traditional look or feel, it’s very specialized. That being said, if you fall within the profile that works best for this pillow, then I’d recommend it.
The Tempur-Cloud is a great pillow for achieving proper spinal alignment— especially if you're a stomach or back sleeper.
This unique Tempur-Pedic pillow comes with an adjustable, shredded memory foam fill that can be added to or removed, to cater to your own personalized loft and feel preferences—meaning it’ll work for all sleeping positions and body types.