Metro Mattress Reviews: 2020 Top Picks and Buyers Guide

Metro Mattress is the largest specialty mattress, bed frame, and bedding accessories retailer in upstate New York and has been serving the area for more than 40 years. The company has nearly 50 Metro Mattress stores in Olean, Syracuse, Geneva, Buffalo, Albany, and many more New York State cities. 

Real customer reviews of Metro Mattress on Facebook, Google Reviews, and Yelp reveal that the mattress company’s locations have great reputations. They employ non-pushy, informative sales staff, carry a wide selection of quality mattresses, and guarantee speedy delivery.

Metro Mattress retail stores and MetroMattress.com carry dozens of mattress brands and styles including Chattam & Wells, Comfort Concepts, Therapedic, Tempur-Pedic, Nectar, and more. While the selection is appealing, it can also feel overwhelming. Below, we’re sharing our picks for the top five mattress brands carried by Metro Mattress to help you narrow down your selection. We also outline who they’re best for and share information about their construction.

If you live in upstate New York and are considering heading to a Metro Mattress location, it can be helpful to know what to expect. In this Metro Mattress review, we’re sharing the top five mattress brands available at Metro Mattress stores and a buyer’s guide. In the guide, we breakdown the pros and cons of shopping for a mattress online versus in-store and share online alternatives in case you decide the traditional mattress shopping route isn’t for you.

Top 5 Mattresses at Metro Mattress

• Nectar: Best for Motion Isolation
• Tempur-Pedic: Best Luxury
• Beautyrest: Best Cooling
• Serta: Best Thick Profile
• Sealy: Best Variety

Reason to Buy

Nectar mattresses feature three layers of memory foam that offer consistent pressure relief and motion isolation, all of which are encased in a removable TENCEL lyocell and cotton cover. The medium-firm feel of the mattress makes it a great choice for side, back, and stomach sleepers at average weights who enjoy a mattress with a body-hugging sensation. It comes with the longest trial in the industry (365 nights), a forever warranty claim, free shipping and returns, and two Nectar pillows.

Read our full Nectar Mattress Review to learn more! 

Reason to Buy

Tempur-Pedic mattresses are known for being like no other, incorporating a proprietary formulation of high-quality memory foam that became their claim to fame. This leading national brand comes in a variety of styles and sizes, and Metro Mattress sells the Luxe Breeze, Luxe Adapt, Probreeze, and Proadapt lines. Tempur-Pedic mattress come in all-foam and hybrid styles in many sizes and firmness options, so there’s something for everyone. A Metro Mattress salesperson should be able to guide you toward what’s best for your size and sleeping style. 

Read our full Tempur-Pedic Mattress Review to learn more! 

Reason to Buy

Made by Simmons Bedding Co., the Beautyrest brand name sells mattresses in multiple thickness options, styles, and sizes, and Metro Mattress sells options from the Beautyrest Silver, Beautyrest Hybrid, and Beautyrest Black lines. You’ll have the option to upgrade your design to include a pillow-top or cooling memory foam layers, but these upgrades will increase the mattress’ price point.

Read our full Simons Beautyrest Mattress Review to learn more! 

Reason to Buy

Metro Mattress carries just three Serta mattresses: the Serta Plush Twin, the Serta Perfect Sleeper Firm, and the Serta Perfect Sleeper Euro Top. The Perfect Sleeper models vary in terms of height and layer components, but all are designed with foam-encases pocketed coils at their cores. It’s possible that Metro Mattress carries additional Serta mattress sizes and styles in-store, so we recommend calling your nearest Metro Mattress location prior to your shopping trip.

Sealy offers both innerspring and hybrid mattresses and has been in the bedding industry since 1881. Sealy is known for its Posturepedic technology, which was created with the help of orthopedic professionals to provide spinal support. Metro Mattress carries more than 20 Sealy mattresses in a variety of sizes and styles, including the Sealy Roseway Eurotop, the Sealy Cherry Opal, the Sealy Black Opal, the Sealy Lincoln, the Sealy Posturepedic, the Sealy Conform, and many more. 

Read our full Sealy Mattress Reviews to learn more!

Online Alternatives

In recent years, online mattress companies have made their way onto the market as a serious competitor for traditional mattress stores. Third-party retailers like Costco, Walmart, and Wayfair.com have also expanded their mattress offerings. As a result, shoppers now have four ways to buy a mattress: directly online from the mattress brand, directly in-store from a mattress brand, online through a third-party retailer, and in-store from a third-party retailer.

Whether shopping online or in-store and direct or third-party is best for you depends. The pros and cons of these experiences vary in terms of price, selection, policies, and more. We’ll discuss more of the pros and cons in the next section, but if taking the traditional route of heading to a brick-and-mortar mattress warehouse doesn’t sound appealing to you, you have no shortage of options to shop for a mattress from the comfort of your sofa. Here are some online shopping alternatives to Metro Mattress:

• Walmart.com—Walmart carries brands like Allswell, Beautyrest, Lucid, Sealy, and Serta. In an effort to compete in the online marketplace, they’ve become more generous with their shipping and return policies. All mattress orders come with free in-store pickup or free shipping in most locations.
• Leesa—This U.S.-based mattress company has been around since 2014, distinguishing themselves by their commitment to social impact and their dense, mixed-foam mattresses that have a medium feel. Check out our full Leesa Mattress Review. 
• Wayfair.com—Wayfair is a home goods and furniture-focused website that offers mattresses, bedding, blankets, headboards, and bed frames, making it a one-stop-shop if you’re setting out to furnish the entire bedroom
• Amazon.com—We’re sure you’ve heard of this online shopping behemoth, but you may not be aware that they sell and deliver (for free!) thousands of mattresses from major brands like Casper, Tempur-Pedic, GhostBed, and Nectar. Most mattress deliveries can come with old mattress removal for an added fee of $100. Check out our picks for best mattresses on Amazon. 
• Brooklyn Bedding—In business since 2009, Brooklyn Bedding offers six mattress models, with one having gone viral as the #BestMattressEver on social media. Read our full Brooklyn Bedding Review. 
• Casper—This mixed-foam mattress conforms closely to the body for exceptional pressure relief and has excellent motion isolation. It also makes no noise when bearing weight, making it a good choice for couples. Read our full Casper Mattress Review to see if it is right for you. 
• Purple—All Purple mattresses feature Purple’s proprietary grid comfort layer, which helps the body sleep cool while providing pressure relief. Purple mattresses are an excellent choice for couples because they isolate motion transfer well and have relatively low price-points. Read our full Purple Mattress Review. 
• Overstock.com—Overstock carries a wide selection of mattresses from brands like Sealy, Lucid, Serta, and Simmons in a variety of styles. They offer free delivery in the contiguous U.S. and ship to Alaska and Hawaii for an added fee. Mattress removal is not included
• Costco.com—Costco offers a wide selection of mattresses for their membership base both online and in their warehouse stores. Shipping charges are included in the product price and most mattresses come with free returns for a full refund. See our guide for Costco Mattress Reviews. 

Pro and Cons of Buying a Mattress In-Store vs. Online

With regard to Metro Mattress, in particular, customers seem relatively pleased with experiences whether they shop in a Metro Mattress brick-and-mortar location or online at MetroMattress.com. One Facebook reviewer noted that his experience ordering online was “fast and easy,” and in-store reviewers say they sales associates “went above and beyond to help [them] find the perfect bed.”  While these reviews reveal that you’re likely to have a good experience whether you shop online at MetroMattress.com or in-store, it’s still important to understand the pros and cons of each scenario.

Pros of Shopping In-Store

• Test, see and feel mattresses you’re considering for yourself
• Negotiating price may be an option
• Many brick-and-mortar mattress stores will remove your old mattress for free

Cons of Shopping In-Store

• You may encounter pushy salespeople
• It may be inconvenient to travel to a mattress store

Pros of Shopping Online

• Easily comparison shop from the comfort of your home
• Discounts, promo codes, and good deals are widely available
• Most online-only mattress brands offer generous sleep trial and shipping policies

Cons of Shopping Online

• You won’t have the opportunity to test the bed you want prior to purchase
• Some online companies don’t offer free mattress removal
• Some online companies only offer front-door delivery, so you’ll need to bring it inside and assemble it

We hope this Metro Mattress review and guide to the best brands available at this high-quality upstate New York mattress store was helpful as you get started in your search for the best mattress for your home!